FatStix Custom Rods LLC 

Welcome to FatStix Custom Rods LLC. These terms and agreements are a legal agreement outlining FatStix Custom Rods LLC warranty and return policy. You agree to these terms when making a purchase from FatStix Custom Rods LLC, FatStixOutdoors.com, or when purchasing from a Vendor that sells FatStix products.

Return Policy

ALL SALES ARE FINAL. Rods are custom built. Once payment is received, the rod building process begins. If your purchase was made with a vendor that sells FatStix Custom Rods LLC products, you would need to contact that vendor on their return policy.

FatStix Custom Rods LLC Warranty

The FatStix Custom Rods LLC Warranty covers the craftsmanship of each rod build. Every FatStix rod is built using a MHX rod blank (unless otherwise stated on your rod). It is the customers responsibility to register the rod blank and make all rod blank defect claims. Please refer to the “Register your Rod Blanks & Rod Blank Warranties” pages. 

Every FatStix Custom Rods LLC  is subject to a one-time claim for rod defect and the coverage of parts and components that will need to be replaced. Proof of purchase and rod blank warranty completion is required. FatStix will honor a 60% discount off of the original purchase price for craftsmanship. 

FatStix Custom Rods LLC warrants their fishing rods are free of craftsmanship (all rod components) from 6 months of the purchase date. Proof of purchase is required. FatStix Custom Rods LLC will repair and replace any parts or components that prove defective. Excluding the rod blank. 

FatStix Custom Rods LLC warranty does not cover damages that result from accidental, or intentional breakage. This includes damages that result from fire, modifications, misuse, abuse, and neglect. Examples include: slamming in vehicle door, tailgate, or trunk, un-snagging a fishing lure, stepping on, ceiling fans, rod lockers etc. Determining damage type is of full discretion of FatStix Custom Rods LLC. 

Customer is responsible for all shipping and handling fees acquired with any warranty claim. 

Terms and Conditions 

All information, photos, pricing, and content is solely owned by FatStix Custom Rods LLC with the exception of information granted from our distributors, which also have their own copyright. All rights are reserved  

When purchasing, you agree that no legal action will be filed against FatStix Custom Rods LLC for any product damages not covered by our warranty, damages to self or property obtained by a product made or sold by FatStix Custom Rods LLC. If legal action is taken, customer agrees to cover all legal fees acquired.

FatStix Custom Rods LLC reserves the right to change or modify these Terms and Conditions without prior notice at our discretion. Please review these terms regularly. 

To submit a FatStix Custom Rods LLC craftsmanship warranty or for any questions and concerns, you can contact us at:

Email: FatStixCustomRods@gmail.com

Phone: 337-323-9794